Frequently Asked Questions
Everything you need to know about your Gymleco order and equipment.
What is the typical shipping time for gym equipment?
Standard shipping for in-stock equipment usually takes 5-10 business days. For larger freight items or customized power racks, delivery may take 3-4 weeks depending on your location.
Do you offer professional installation services?
Yes, we provide professional assembly and installation services for commercial gym setups and home gyms. You can select this option at checkout or contact our support team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger equipment purchases.
What is your return policy for fitness gear?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that heavy equipment may be subject to a restocking fee.
Does Gymleco equipment come with a warranty?
All Gymleco products come with a standard manufacturer's warranty. This includes a lifetime warranty on steel frames and structural welds, and a 1-year warranty on wear-and-tear components like cables and pulleys.
Can I track my freight delivery?
Once your order has shipped, you will receive a tracking number via email. For large freight shipments, the carrier will contact you directly to schedule a specific delivery window.