Returns & Exchanges
At Gymleco, we want you to be fully satisfied with your premium fitness equipment; if you are not, you can return your items within 30 days of delivery for a full refund or exchange. All returned products must be in their original packaging and in unused, resalable condition to qualify for processing.
Initiate Your Return
Log in to your Gymleco account or use our online portal to provide your order number and the reason for your return.
Prepare the Package
Securely pack the items in their original boxes, ensuring all hardware, manuals, and accessories are included to prevent damage during transit.
Ship the Items
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a freight pickup for heavy equipment.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing